According to Gartner researcher, Andrew Lerner, the average cost of network downtime is approximately $300,000 an hour. But that’s just the average. Additional studies reveal that business characteristics, such as industry and risk tolerance, can move that number as low as $140,000 to as high as $540,000 per hour of network downtime.
When it concerns your business, reliable network uptime isn’t just a luxury – it’s a necessity. Failing to choose the right network solution for your organization can result in detrimental financial costs, lost productivity, and angry customers or employees.
Improve network uptime in your organization with the following three internet solutions:
Dedicated Internet Access
Dedicated internet access (DIA) provides a private circuit direct to the internet for organizations to use exclusively for their own needs. Unlike standard internet packages, the private circuit gives organizations a specific, symmetrical, amount of bandwidth that will remain unaffected by high-traffic usage times, resulting in a reliable connection regardless of time. This allows for increased productivity across the organization due to less network downtime1.
In addition to providing an exclusive circuit, DIA networks are fully managed by a network provider. This means that the provider assumes all responsibility of equipping users with the necessary equipment and providing the technical expertise needed to connect the routers in the right location. Not only does this negate the need to invest in equipment and maintenance staff, but the continuous responsibility of supporting the network connection and dealing with downtime falls on the experts for a quicker resolution.
Dark fiber is fiber optic cable that does not have wavelengths of light moving through them, so they are considered unlit. Organizations can lease dark fiber from network owners to obtain exclusive use of the fibers during the lease period. The fiber lines are controlled exclusively by the lessee, creating a private network with little to no involvement from the network provider.
Dark fiber also provides exceptionally reliable performance. With dark fiber, users can transmit multiple data signals simultaneously on different wavelengths. If performance needs change over time, dark fiber customers can change the network configuration or upgrade equipment at any time to meet their new priorities. By owning exclusive use of the fiber optic cable, you gain control over scalability, capacity, and network management, which directly impacts overall network performance for more reliable network uptime.
Ethernet services direct network traffic, ensuring everyone utilizing the network gets the reliable service that they need. Since a network provider fully manages ethernet services, customers don’t need a high level of IT expertise to achieve the maximum performance benefits of their connection. If unexpected downtime occurs over an ethernet connection, customers have direct access to expert support, ensuring a quick recovery.
Additionally, customers can opt for providers that offer route diversity. That means, if one cable fails, there’s another route for information to take, which maximizes uptime and provides organizations with highly reliable network performance.
In addition to implementing the above network solutions, organizations should consider a local provider, such as SCE Carrier Solutions, for managed network services like ethernet services or DIA. Local providers often specialize in building and maintaining a smaller, higher-quality network in just one area, so there’s a faster response rate for service requests and improved uptime.