The 5G era demands transformation from the telecommunications industry. Telecom carriers face several network-related challenges, including high costs, security concerns, and downtime. Get the latest information on these trends and learn how managed network service providers (MNSPs) can help operators overcome 5G-related growth challenges.
There are several trends prompting change within the telecom industry, some of which make it difficult for carriers to remain competitive. Top trends within the telecommunications sector include:
There are several network-related challenges of the telecom industry that affect carrier infrastructure and how they can best serve their customers:
As telecom carriers continue to implement new and emerging technologies, they open up new avenues for security threats. 5G in particular expands the surface area where malicious attackers can target, especially with more connected devices. Another security concern is when a carrier may have to reroute devices that are having trouble accessing 5G to 4G or 3G instead, circumventing 5G protections.
A 2021 Trend Micro and GSMA Intelligence report surveyed telecom operators about their largest 5G-based security challenges. The top three concerns were:
One of the main network obstacles for carriers is the large expense of upgrading and maintaining their telecom infrastructure. Telecom operators are anticipated to spend an average of $47.75 billion annually on 5G expenses from 2020 to 2025.
Top drivers of increased costs for carriers include1:
Telecom carriers with frequent outages are at risk of losing customers.. Downtime can happen due to a variety of reasons:
Without the proper back-up systems, outages will cause customers to lose the ability to send data properly, causing frustration and dissatisfaction.
Read More: Why Telecom Companies Should Leverage Carrier-Grade Networks
In order to increase security, reduce costs, and maximize uptime, telecom carriers should consider partnering with a local MNSP. Providers have the equipment and industry expertise needed to troubleshoot and address telecom challenges.
A local MNSP can evaluate a carrier’s network infrastructure and identify optimizations to increase performance and reduce operating costs. In addition, network service providers can provide proactive maintenance and issue prevention to catch and resolve network-related problems before they negatively affect customers.
Read More: 6 Services from Telecom Infrastructure Companies in SoCal that Help Carriers Scale
SCE Carrier Solutions is a local MNSP providing telecom carriers and other organizations across Southern California with reliable, cost-effective, secure, and scalable network solutions. Leverage carrier-grade networks from SCE to improve the quality of your service, expand your coverage, and increase your competitiveness.
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